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Npcap Failed to Create the Npcap Service

Recently I had ran into some issues when I was trying to update Wireshark on some workstations and servers. Specifically, the Npcap was failing during its version upgrade, and was returning an error stating that it failed to create the npcap service as shown above. Here is how to fix this annoying issue.

Step 1: Go to Local Group Policy Editor > Computer Configuration > Administrative Templates > System > Device Installation > Device Installation Restrictions > Prevent installation of devices using drivers that match these device setup classes

Step 2: Change the setting from Not Configured to Disabled

Step 3: Restart the workstation or the server, and try to update Wireshark again

Npcap should not give you the failed to create the npcap service error again.

Thank you for reading!

Posted in Blog, Security, Tips & Tricks, Wireshark
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